waitrose interview process 2020

The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. Be the first to find this interview helpful. If you are successful you'll be asked to select interview date. To help you prepare for a Waitrose job interview, here are 40 interview questions and answer examples. Very laid-back, almost forgot I was in an interview. No pressure at all. My written communication skills are exceptional, as well.". Was quite a while ago now. Perhaps another store in future. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. QUESTION Waitrose has an exceptional reputation within the industry. Application form followed by basic aptitude test. ", "Last year, I worked at a high-end jewelry store where sales goals were intense, and the rewards were high. If you disable this cookie, we will not be able to save your preferences. He is about to become a wealthy quarterback, but at that time he wanted to sell Philadelphia on why he is the guy they need as a leader. ", "I am very much self-driven and self-motivated. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Tell me about a time you worked in a team. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. The actual interview took around 45min, again give examples of good customer service, time when you went out of your way to help, how you cope under pressure etc. Full Suggested Answer & Detailed Response, Question 7, Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. This is the company I see enjoying a long career with, and I am excited about this opportunity.". Glassdoor users rated their interview experience at Waitrose as 78.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Your questions and answers helped me tremendously to land my first Tech job. If you have suggested change in another area of your life, use that example in your response. Think about the constructive things your references have said about you in the past. All of our products and resources are protected by our 30-day no questions asked money back guarantee. I do not prefer close supervision as I am confident in my skills. They manager was kind and understanding. Felt like a formality rather than a real test of an interview. What I found during my research is how Waitrose places high standards on sustainability while reducing your impact on the environment. If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. Top 5 Most Asked Waitrose Interview Questions and Answers You may have a portfolio or even photos on your phone to share. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales. What is your most important success so far? Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs I have three copies of performance reviews and letters of recommendation for your file if you would like them. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. ", "The store where I currently work is a family-run shop where they operated based on trust and didn't have a loss prevention plan. There is no wrong answer as to what you want to learn if hired at Waitrose. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Full Suggested Answer & Detailed Response, Question 3, After these questions, you are giving an assessment task that outlines a scenario that you may encounter on the job. Answer dates might appear two to three weeks before they were published. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? ", "I value honesty, so if I saw a coworker stealing. "I would be very excited about obtaining a role in leadership within Waitrose in the future. This question determines if you can function well in a competitive environment. The interviewer wants to ensure that all your questions about the company or job role are answered during the interview. Finally, be sure to mention any successful outcome. Show that you can react appropriately when you see that your employer, coworker, or customer has a need that goes beyond your usual day-to-day expectations. Q12. "I am prepared and committed to working the hours listed in the position's job description. This position was also my favorite because it was such a great challenge. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. You can ask the interviewer to describe their management style if you wish. I hope once I complete my education that, I can be given full-time hours for the summer. Hiring managers are always looking for ways their future employees can benefit the organization, so this is the perfect opportunity to show how you will do that. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. You must also feel as though this is a good fit for you. Firstly, these interviewquestions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Waitrose Warehouse Assistant Interview Questions | Glassdoor Had to do a task, too. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). The interview process was easy and enjoyable. Had to do a task, too. Stupidly hard questions for the role - it was like I was interviewing to be CEO. What do you have to do to pass these ridiculous Waitrose application They have approx 230 branches across the company and are still expanding. Assure the interviewer there is no reason why they shouldn't hire you. ", "I have two copies of letters of recommendation if you want them for your file. "Last week, my manager had not completed the schedule for the following week. All rights reserved. This leadership style has been effective because the workforce is engaged and empowered to innovate. I also helped her by holding her baby while she put the stroller away. Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). Retail environments are competitive, and a business can go down with one honest mistake and poor review. Interviews Archives - Page 6 of 42 - WorkNearYou I believe a management role with Waitrose would be a great next step in my career.". I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. Be sure you answer honestly, so your response aligns with your employer's. If you respond that you rely on your managers to keep you motivated, the hiring manager may feel you lack the drive to succeed and do a good job. The more you can find out about Waitrose, the better. I understand that retail can be challenging because of the multiple personalities you are faced with daily. The interviewer wants to hear that your references will positively describe you. The questions were easy to answer on the spot and required little to no preparation. Learn more here. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. ", "I hope never to be late! "I stay calm and composed when issues arise. Rest assured, I am reliable and always come to work on time. Glassdoor users rated their interview experience at. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Focus on describing that you work well independently and work well with teams. It will not look good for you if you say nothing will show up during your reference check and something does. Tie these desired qualities into your answer to display you are a fit for the role. Reliable transportation can be a personal vehicle, Uber, public transportation, carpool, motorcycle or bicycle, or walking. I got an indication as to whether i got the position or not towards the end. Full Suggested Answer & Detailed Response, Question 9, We do not claim our questions will be asked in any interview you may have. Thirdly, our interview guides and training just work. I am easily encouraged, and my best reward is knowing that my hard work is noticed. The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. ", "I have a transformational leadership style. I cannot work in an environment that feels negative or toxic. "I have a strong creative flair and enjoy creating attractive displays. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. I handle surprises using common sense and keeping courtesy to others top of mind.". After this discusses hours I was available to work and when I could start. Interview questions and answer examples and any other content may be used else where on the site. It's great to be 10-15 minutes early rather than just showing up on the dot. Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. Avoid speaking poorly of any previous managers or organizations. What is your most important success so far? You can find out more about which cookies we are using or switch them off in settings. Also included general questions of experience in customer service e.g: tell me a time when. ", "As a sales professional, I am driven by a challenge with a financial perk. Really welcoming and straightforward, the interviewer was friendly. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. Very laid-back, almost forgot I was in an interview. Which all went well. The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. The process took 3 weeks. Most Waitrose job postings have many job duties you will be asked to perform. Thank you so much for the tips and advice! We coach each other on sales techniques and share success stories. I offered to help her out to her car, and she gratefully accepted. Retail and customer service-based roles often require diplomacy when working with the public. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. I won an iPad, cash incentives, and concert tickets. I learned a great deal during that time. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. Full Suggested Answer & Detailed Response, Question 5, ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". This website uses cookies so that we can provide you with the best user experience possible. It is best to describe your ideal employer as one that is the same as Waitrose. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. I then ask if there is anything else I can help them with. Show the hiring manager that you value customer service and always put your customers' needs first. Our date tracking prior to 2019 was not accurately kept. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. "Last year, when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. Merely share that you have the means to get to work consistently and on time. The hiring manager wants you to rate your skills from 1-10. So I recently applied for a part time job at waitrose! Q9. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I like to be pushed beyond my boundaries. When responding, back up why you would like your requested salary based on your skills and experience. Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. There is no reason why you should not hire me.". What plans do you have over the coming 5 to 10 years? This online course will instantly be free for you to access for 30-days. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. You are the tops! Heres why you should buy with PassMyInterview.com. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. You will stand out as a stronger candidate if you reply that you motivate yourself at work. The interviewer would like to hear that you want to become a leader with Waitrose so they can mentor you into a management role. Sometimes you must relate to others in their style to be understood. Read our Terms of Use for more information. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. Every employer should know how each staff member is best motivated. What skills do you possess that you think would be an asset to our team? Sent to your email inbox within seconds of your order being placed. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Its headquarters are in Bracknell and Victoria, England. How to Answer: Why Do You Want to Work Here? You want a rating of at least an 8 to show you have strong math skills. 11 years ago. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. If security needed to be called, I would do so. Be sure to highlight your favorite and most challenging positions. ", "My most recent employer would say that I am a person of integrity. Talk to the interviewer about any times you have been required to wear a uniform and your thoughts on this. I consider myself to be a team player and always help when I can. Waitrose Group Assessment Guidance and Practice - How 2 Become Describe what you found during your research that excited you to work for Waitrose. Waitrose Interview Questions (2023) | Glassdoor Sick children, traffic, car breakdowns the list goes on. Which all went well. Try and focus on related work experience. Q8. I found it challenging because it was a different industry than I was accustomed to. "I feel that performance incentives are a great idea. Our interview questions and answers do not represent any organization, school, or company on our site. Let the interviewer know if you have not worked in a competitive work environment. Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. Waitrose Interview Questions in Slough, UK - glassdoor.ca Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) I want to learn the fundamentals of sales and become comfortable with both sides of the business. Prior to attending your Waitrose interview, we strongly advise you learn a little bit about the brand, their history and also why specifically you want to work for them as opposed to the many other supermarket chains within your area. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Why do you want to work for Waitrose? Was quite a while ago now. ", "My ideal employer is reliable, has a good reputation, and treats me like a unique individual versus just a number.". "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to ensure it's the right fit. I fully believe in honesty at all times.". If you want to ace your upcoming interview, practice with our topical-based interview question sets. Interview questions and answers were first added on July 30th, 2018. Be open and honest. At Waitrose, we pride ourselves on delivering outstanding customer service and care. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. The interviewer asks this question to see if your leadership style will work with the company culture. After this discusses hours I was available to work and when I could start. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. It is a definite plus if you have cheered on your competitors and helped them along the way. Q4. Thank you so much..i have an interview laterit helped a lot to boost my confidence. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. Can you describe the management style here? What is your most important success so far? If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. Very detailed o line application process. I am energetic, dependable, honest, and have a strong work ethic. Waitrose is the supermarket division of the John Lewis Partnership. You want to avoid saying you have nothing to learn from Waitrose. And second, are there any required qualifications you do not see on my resume?". Q7. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I am excited to bring these qualities to this position with Waitrose.". I feel that my retail marketing education, as well as the fact that I am bilingual, makes me the best candidate for this role.". "I have worked in retail for the past eight years. Full Suggested Answer & Detailed Response, Question 12, A part of being a diligent employee is ensuring you are always on time and present when expected. Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. Share with the interviewer how you would like to be recognized for your hard work. 2023 PassMyInterview.com. If I were a manager and caught an employee stealing, I would terminate them immediately. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I meet and exceed your requirements and have the knowledge and experience you are looking for. ", "Thank you for asking. Discuss with the hiring manager Waitrose's core values and why you think you are the top choice for this role. I always strive to be a team player and help my employer and coworkers when needed.". This means that every time you visit this website you will need to enable or disable cookies again. Once I was late due to a terrible snow storm, and I notified my supervisor of the situation, so it was not an issue. Upvote 2 Downvote Was given a task of creating meals for different people for differing occasions such as dinner parties. ", "I dislike working in an environment that is hostile and negative. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. It is also good to have copies for the interviewer if they would like a copy for their file. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. I would love to work for a company with such a great reputation and ethical business practices. Followed by some behavioural questions then a general chat about availability etc. We worked together for a couple of overtime hours that day and were able to catch her up on everything. Full Suggested Answer & Detailed Response, Question 6, Waitrose is the one of the biggest Supermarket company in the UK. What is the interview process like at Waitrose & Partners? If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift. After assuming a management position, our turnover rate decreased by 30%. Tell the interviewer why this particular job duty excites you. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Be sure to end your response on a positive note and tell the interviewer how you are excited to have the opportunity to interview for the position with their company. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. I texted my friend to see if she could tell my teacher what had happened. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Applied online and passed the online assessment. How should you prepare for an interview at Waitrose & Partners? Be diplomatic and refer to company protocol in these situations. Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". ", "I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. The interview was quick and simple. Proper planning will get you far, but sometimes life happens, and you'll need a plan B. Waitrose was updated by Krista Wenz on September 13th, 2022. We do not have advertisements on our pages but we do try to make money through paid-memberships. I always try to be at least 10 minutes early for my shift. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. "My most recent employer and all others would say that I have strong character and always choose honesty first. To be considered for the position, you want to assure the interviewer that you are flexible and willing to help the company when needed. 2023 PassMyInterview.com. Waitrose Night Shift Stock Replenishment Interview Questions I created a presentation and gave it to my manager, who took it to upper management. Glassdoor users rated their interview experience at. I am available to work whatever schedule I am given and am happy to work overtime as well. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. Salary questions can be a bit tricky. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. The complaint steps literally saved me for my interview earlier, thank you!!:). Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Interview Questions. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Was quite a while ago now, Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. Be sure to keep your answer positive and avoid speaking poorly of the practice surrounding uniforms. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. Super nice interviewer and easy questions. I felt everything was relevant.

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