why did depop limited charge me

Theres no need to buy high-end photography equipment to takegreat product photos. First, I needed to choose a platform. Any post that does not adhere to them is subject to removal. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. New Community Member. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. eBay vs Depop: Which is better for selling? I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. Below is a simple chart that shows how it works. Unlike Etsy, Depop does not charge listing fees. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. It's a pain, I hate PayPal payments. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Hone your style, and your audience will find you. Fill out the basic details and then click on Next. Be prepared to get asked a lot of questions. Depop limited fee. Please read my full disclosure policy for details. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. The USPS international shipping calculator can help you gauge your pricing. They are inclusive, diverse, progressive and creative. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Scammed through Depop. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. Consistency is key. On Wednesday, the shopping site Etsy . A sub for discussing all things Depop. Please search the subreddit before posting to see if the topic has already been discussed. I received only a few bids per item, and I sold them for less than they were worth. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. If you need tips with a step-by-step guide, check out our post below. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. why did I get charged different payment fees? A listing page is where the customers view a product. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. I sold 2 of the exact same things for the same price to different people. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. We would stay away from doing something like this it is risky for both your Depop account and your payment. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Starting a business can often be expensive. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. It should have no effect on the deliverability of your packages. Depop offers free shipping at different times throughout the year. That means if you click and purchase from this link I have and/or may receive a small commission. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. When it comes to print-on-demand service providers, we recommend Printful and Printify. Wow that sounds extra af for no reason. 2023 BBC. Reddit and its partners use cookies and similar technologies to provide you with a better experience. "You always know somebody who's had a Depop horror story. The following is a sponsored link. Enter the 6-digit code sent by Depop to your phone number. I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! One of the key reasons I like shipping with Depop is the time I save. Also they're charging me for shipping even if I put buyer pays for shipping? Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. Alternatively, you can avoid counter service altogether. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. However, the funds from the buyer did not show up on my Paypal account. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application Then, tap on 'Set up your shop'. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. Some people may suggest taking the transaction privately to avoid paying fees. No letter misspelled, missing, or flipped. In fact, shipping on your own tends to be cheaper for most clothing items. It focuses on music, fashion, art mental health, and sustainability, Short said. For example, if you Sustainability; Blog; About; Sell on Depop; Jobs; News . Inspiration arrived during a visit to a friends apartment. Or will it take it from me the moment I put more money in my bank account? Step 2: Tap on the Setting icon from the top right side of the screen. Im going to get rid of those this week was a common refrain. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Then, tap on 'Set up your shop'. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. I am a bot, and this action was performed automatically. Wirecutter is the product recommendation service from The New York Times. They are entrepreneurs, pushing fashion forward in so many different ways. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. Use the depop fee calculator to make sure you have your desired profit. Find out more about how we use your personal data in our privacy policy and cookie policy. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) Test out different poses. Enter Depop. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. In 2021, Depop was acquired by Etsy for $1.6 billion. It also shows up in my PayPal activity, So what's gonna happen? If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. We, TechCrunch, are part of the Yahoo family of brands. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. Add photos, description, price, and all the other details that weve discussed above about your product. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Your buyer's Depop @username. All Rights Reserved. They are entrepreneurs, pushing fashion forward in so many different ways. Ready to get started? Given the volume of compromised accounts for sale, the horse has already bolted," he added. This is because they consider brand new accounts selling as a risky transaction. Tap on the Setting icon from the top right side of the screen. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. I found it hard to even imagine making a profit. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. Recently I got the first person that paid with the PayPal button. We independently review everything we recommend. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Learn more. Step 5: Enter your First name, last name, billing address, and tap on Next. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. Figuring out what to get rid of is just the beginning. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Also remember, PayPal fees! If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. Please contact the moderators of this subreddit if you have any questions or concerns. Well Damn lol. You will log in to your Paypal account and check all the notifications from them asking for this information. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Options. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . This can give your listing an edge over competitors. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. Thats it, youve completed the first step! I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. 1. "The fact that this has been going on for monthsis unacceptable. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. And my balance wasnt negative either. This content may be old or outdated. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. This content may be old or outdated. You are viewing the PayPal Community Archives. Created 19 August 2016 Delivered 24 August 2016 NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Update or re-download your Depop app to the latest version. A collective of individuals who inspire and grow with their evolving style and values. If so, then you may have thought about selling on Depop. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Its never happened before while using Depop or any app. The person paid via goods as PayPal took a percentage. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). I received a notification and email from Depop of a sale confirmation and the USPS shipping label. Please contact the moderators of this subreddit if you have any questions or concerns. Getting paid on Depop is very easy. Do you have items laying around at home that you want to sell online? That's so bad, the other person must know exactly what they have done. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. Really confused how this can happen. For the United States, Depop uses USPS as their vendor for shipping within in the app. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. Depop proudly states that 90 percent of its active users are under 26. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. Will it take the fee automatically when the transaction is complete? With an effective product description, you can convince the customer to click the Buy now button. You lost any seller protection by sending to another address than the paypal registered address of the buyer. However, make sure that all your sales are sent with tracking. Creating unique looks, new trends and making new from old. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. There are many things you should know before selling on any marketplace. From launching their own brands to building vintage resale businesses. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. It seems like using Paypal is charging me a lot more than if i were to use depop payments. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Houston, United States. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. have an item that costs: $25, but you offer free shipping for a $4.75 label "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Or, do you have a collection of handmade products that you'd like to start selling? Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. It was removed by the firm in a few hours and her password was reset. If youre not sure which one to choose between these two, check out this detailed comparison of.

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